Substandard work had caused ice build up on the roof of a home owner in Fairview Park – A suburb of Cleveland.

The stress of a lousy job and pleading from the homeowner made no difference to the crew that did the work.The damages were left untreated.

The resulting ice damage and leaks had to be corrected without delay.

Knowing who to turn to for the most cost effective solution was the key to solving the problem. As it turns out the home owner was lamenting the sorry state of affairs to a friend – who was a past customer of Reader Roofing.

The customer reached out to Chris who made structural modifications including removing the improperly installed roof and replacing the higher quality self adhering bitumen tile.

The rewards of a good referral were soon evident- now we have a completely satisfied customer – and the satisfaction of living up to the highest standards of quality and workmanship our family, co-workers and community depend on.